Portfolio
A selection of transformation projects spanning AI/ML, enterprise systems, military logistics, and strategic consulting.
AI/ML Patient Issue Routing
Increased NPS by 11 points with AI/ML, using topic modeling to categorize patient issues into 9 specialty areas for faster, more accurate routing and resolution.
Quality Management Digitization
Designed and deployed web-based Enterprise Quality Management Systems (eQMS) for pharmaceutical, medical device, and biologics organizations.
USAF Force Restructuring
Co-led global air logistics IT restructuring in the post-Soviet Union era. Recognized as Management Engineering Officer of the Year.
Natural Gas Strategic Realignment
Led FERC-compliance strategy transformation including full ERP deployment for a major natural gas utility. Won the Ernst & Young Reengineering Award.
Large-Scale SAP Implementation
Co-led a 4-year SAP initiative for a Fortune 20 client, delivering 13 on-time, in-budget rollouts. Won the IBM Golden Circle Award twice.
Corporate Training Programs
Developed and delivered hundreds of enterprise technology, data analysis, and organizational change management courses across multiple industries.
Lean Six Sigma Initiatives
Led global strategic transformation projects across infrastructure modernization and executive training using Lean Six Sigma methodologies.
Patient Information System
Implemented a cloud-based Brightree system for durable medical equipment management, streamlining patient data workflows and compliance.
Activity-Based Costing Models
Built ABC models for a global chemicals client, analyzing multi-product distribution costs to optimize pricing and profitability.
Data Analytics Projects
Executed large-scale predictive analytics initiatives using BI tools across CRM, ERP, and Google Analytics platforms to drive data-informed decisions.